A PROVEN SMILE™ TRANSFORMATION: JUSTIN’S PREDICTABLE SMILE JOURNEY

How This Case Study Is OrganizedThis case is presented in two parts. Part I provides a first-person clinician narrative combining the personal story with key clinical decisions. Part II follows with a deeper technical dive into smiledesign parameters, materials, and workflow. Part 1 – The Story I first met Justin in 2020, but the changes […]

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How This Case Study Is Organized
This case is presented in two parts. Part I provides a first-person clinician narrative combining the personal story with key clinical decisions. Part II follows with a deeper technical dive into smile
design parameters, materials, and workflow.

Part 1 - The Story

I first met Justin in 2020, but the changes to his smile had been developing quietly for years. Earlier in life, Justin experienced dental trauma resulting in the loss of tooth #12 and damage to #21. Like many patients, he adapted. (Fig. 1)

Over time, maxillary space loss led to arch  constriction, lower crowding, and compensatory bite changes, including lower canines drifting into crossbite. Justin—confident, charismatic, and an exceptionally talented singer—developed a subtle habit of concealing his teeth.

When Justin chose to explore treatment, the goal was alignment rather than perfection. In collaboration with The Aurum Group, Proven Smile™ allowed us to preview tooth position, proportion, and facial harmony before irreversible dentistry. (Fig. 2)

Orthodontic therapy addressed long-standing structural adaptations, creating ideal conditions for implant placement at sites #12 and #21. Throughout restorative care, phonetics – particularly Justin’s voice- remained non-negotiable.

Clinically, the outcome reflects stable occlusion, healthy peri-implant tissues, and seamless esthetic integration. More importantly, Justin no longer hides his smile—and his voice remains exactly as it should be.

Figure 1. Pre-treatment fullsmile photograph illustrating lip posture and anterior tooth display.
Figure 2. Proven Smile™ digital overlay and diagnostic wax-up previewing proposed tooth position and proportions.

Part 2 - The Clinical Deep Dive

This case followed a facially driven, additive smile design approach prioritizing esthetics, phonetics, and function before irreversible treatment. Proven Smile™ supported validation through digital models, overlays, antagonist analysis, and cross-sectional measurements. (Fig. 4-5)

Key Smile Parameters
• Maxillary central incisor length: 10.749 mm
• Maxillary central incisor width: 8.686 mm
• Overjet: 0.411 mm
• Overbite: 2.022 mm

Soft tissue planning supported gingival refinement involving teeth 11, 21, and 22 to ensure long-term esthetic stability.

Materials & Workflow at a Glance
Design & Diagnostic: Aurum NaturalLook® Proven Smile™, diagnostic wax-ups, printed full-arch models, digital impressions.

Provisional: Natural milled temporaries and shell provisionals fabricated from the approved Proven Smile™ design.

Final Restorations: Straumann Ti-base abutments with Aurum Esthetic zirconia multi-unit crowns on teeth #12 and #21, including custom abutment
modification, anodization, and opacity management.

Implant Components: Straumann RC analogs, repositionable components, RC temporary titanium abutment (7 × 12 mm), and screw-retained architecture.

By validating esthetics, function, soft tissue, and phonetics in advance, this workflow ensured a predictable restorative outcome supporting both
longevity and personal identity.

Figure 4. Digital diagnostic models and 2D cross-sectional analysis validating incisal position, overbite, and overjet.
Figure 5. Soft tissue and gingival contour planning in the maxillary anterior region.
Figure 6. Final restorations in situ demonstrating emergence profile, esthetics, and tissue integration.

More To Explore

The Aurum Group

The Aurum Group has grown over the last 50 years to become one of the largest and most respected dental laboratory groups in North America.

How to connect your IOSystems with Ottawa:

iTero

Call iTero support to add lab 1 (800) 577-8767
Please provide support tech with:
COMPANY ID #4323
or
Classic Ottawa (Aurum)

aurumottawatrios@aurumgroup.com to the TRIOS system and we will accept the invite for the connection. 3Shape Communicate

Add Classic Dental Laboratories (Aurum) to your DS Core list of favorite labs.  You can search for us by entering the first three characters of our postal code, “K1H”, or search by account ID “1712522830”.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html. Once Classic Dental Laboratories  (Aurum) has been added you can select us in the Sirona Rx and send the scans. 

Please add this e-mail aurumottawa@aurumgroup.com to send us an invite and we will accept. 

Please follow these instructions to connect us with your Medit Scanner: https://support.medit.com/hc/en-us

Please add this e-mail allenk@aurumgroup.com to send us an invite and we will accept or look up “aurumclassic”. 

Please send the files to this e-mail address: classicottscan@aurumgroup.com

How to connect your IOSystems with Spokane:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .  

Please follow link and instructions https://support.medit.com/hc/en-us

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

How to connect your IOSystems with Saskatoon:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Saskatoon, lab ID 341” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .     

Please follow link and instructions https://support.medit.com/hc/en-us

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

How to connect your IOSystems with Kelowna:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://support.medit.com/hc/en-us

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

How to connect your IOSystems with Moncton:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://support.medit.com/hc/en-us 

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

How to connect your IOSystems with Calgary:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html. Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans.

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://support.medit.com/hc/en-us

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/