Client Concierge – Atlantic Canada




Moncton – NB, Moncton – NB



Position Details:

The Aurum group is looking for a Dental Client Concierge to join our exciting team in Atlantic Canada. We are committed to delivering exceptional service in every interaction, every day. The ideal candidate will have excellent customer service skills and great professional phone manner. This position is an opportunity for someone who is driven and enjoys customer contact and is based out of Atlantic Canada.

We are a full-service dental company, with dental facilities across Canada and U.S. We offer a competitive salary package, benefits, paid vacation, pension plan and an exciting career in the dental industry.

Performance Requirements & Expectations:

  • Supporting our Eastern Regional Sales Manager
  • Cold calling and setting up appointments for our Eastern Regional Sales Manager ahead of arrival
  • Work closely with our marketing, social media, and lab support teams
  • Providing exceptional customer service to existing customers
  • Contacting customers regarding promotional specials and education events.
  • Updating and maintaining customer database
  • Upselling promotions and products
  • Introducing new innovative systems and products to the customers

Skills & Qualifications:

  • Excellent oral communication skills and phone manners
  • Dental background would be a definite asset
  • Previous customer service experience would be a must
  • English and French bilingual would be ideal
  • Must be based in Atlantic Canada

Why Should You Apply?

  • Work-Life-Balance
  • Team environment, which provides opportunity to collaborate with your colleges.
  • Continuing education; we believe in helping you succeed
  • Loyalty in all relationships, both internal and external to the company. Committed to a long-term career path and sustained professional growth within the company
  • Opportunity to grow within the company
  • Fax resume in confidence to Attention:Human Resources at 1-866-237-9442
  • Email your resume and cover letter to with Subject line: Employment Inquiry

We thank all candidates in advance for their interest; however, only applicants being considered for a position will be contacted. All resumes will be held in accordance with our privacy policy and will not be shared or distributed to any outside parties. We will not contact any current/previous employer without consent from candidate.

Our printable application form is available for viewing in Acrobat PDF format by clicking the links below (free Adobe Acrobat Reader is required):

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