Dental Customer Service Representative




Calgary – AB, Calgary – AB



Position Details:

The Aurum Group is seeking a Customer Service Representative to join our expanding team in Calgary, AB. The ideal candidate must have previous customer service experience. The primary responsibility of the Customer Service Representative is to ensure all customer inquires are handled thoroughly, thoughtfully and in a timely manner.

We are a full-service dental company, with dental facilities across Canada and U.S. We offer competitive salary package, benefits, paid vacation, pension plan and an exciting career in the dental industry.

Performance Requirements & Expectations:

  • Answer customer inquires that may vary from timing of dental cases to pricing and problem solving
  • Be the first contact point
  • Answer and assist with customer inquiries
  • Provide white glove service
  • Training customers on using the Customer Portal

Skills & Qualifications:

  • Dental background is an asset
  • Previous customer service experiences a must
  • Exceptional time management skills
  • Clear and concise communication skills
  • Attention to detail
  • Works with deadlines

Why Should You Apply?

  • Work-Life-Balance
  • Team environment, which provides opportunity to collaborate with your colleges
  • Continuing education; we believe in helping you succeed
  • Loyalty in all relationships, both internal and external to the company. Committed to a long-term career path and sustained professional growth within the company
  • Opportunity to grow within the company
  • Fax resume in confidence to Attention:Human Resources at 1-866-237-9442
  • Email your resume and cover letter to with Subject line: Employment Inquiry

We thank all candidates in advance for their interest; however, only applicants being considered for a position will be contacted. All resumes will be held in accordance with our privacy policy and will not be shared or distributed to any outside parties. We will not contact any current/previous employer without consent from candidate.

Our printable application form is available for viewing in Acrobat PDF format by clicking the links below (free Adobe Acrobat Reader is required):

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