Bi-Lingual Order Desk Representative

Department:

Office

Location:

Calgary – AB, Calgary – AB

Position:

Full-Time

Position Details:

We are a leading supplier of state-of-the-art fixed orthodontic products. We are committed to delivering exceptional service in every interaction, every day and we are currently looking for an Inside Sales Representative to share our passion for great customer service in Calgary. The ideal candidate will have excellent customer service skills and proficient phone manner. This position is an excellent opportunity for someone who is self-motivated and has the drive to succeed!

The position will require answering incoming calls and promoting our products to customers over the phone in a professional and friendly manner. This position works closely with our Customer Service Manager and Vice President.

Performance Requirements & Expectations:

  • Answer incoming calls in a timely and professional manner
  • Providing exceptional customer service to new and existing customers
  • Being knowledgeable on dental products
  • Upselling products
  • Contact customers regarding any promotions and specials
  • Update and maintain customer database
  • Contact outside sales representatives with any customer requests/inquiries

Skills & Qualifications:

  • Excellent oral communication skills and phone manner
  • Dental background would be a benefit
  • Call center experience is an asset
  • Bi-lingual in English and French is an asset
  • Must be flexible with work schedule

Why Should You Apply?

  • Competitive salary
  • Opportunity for an upsell commission
  • Comprehensive Company Benefits
  • Company Pension Plan
  • An exciting career in the dental industry
  • Further education opportunities to advance your skills
  • Fax resume in confidence to Attention:Human Resources at 1-866-237-9442
  • Email your resume and cover letter to careers@aurumgroup.com with Subject line: Employment Inquiry

We thank all candidates in advance for their interest; however, only applicants being considered for a position will be contacted. All resumes will be held in accordance with our privacy policy and will not be shared or distributed to any outside parties. We will not contact any current/previous employer without consent from candidate.

Our printable application form is available for viewing in Acrobat PDF format by clicking the links below (free Adobe Acrobat Reader is required):

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