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From Congenital Absence to Full Arch Function – A Restorative Journey by Dr. Brad Bishop

February 19, 2026
Book a consultation When I first met Elan, he was 19 years old. He had been referred to our team for evaluation of implant-supported prosthetic ...
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proven-smile-design

Choosing the Right Material: Material Translucency & Selection

March 6, 2025
Selecting the right restorative material is critical to the success of your case, as it impacts both the functionality and esthetics of the restoration. With ...
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Ask Aurum – Technology Related Questions!

August 23, 2024
Ask Aurum!  Do you have pressing questions about dental lab procedures, materials, or technology? Have you ever wondered how to choose the best materials for ...
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OTTAWA Prescriptions, Checklists and Forms

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CONTACT

1175 Cecil Avenue, Ottawa, ON K1H 7Z6,
Ottawa, ON K1H 7Z6
LOCAL 613-736-1946
TOLL FREE 1-800-267-7040

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UPS PORTAL

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How to connect your IOSystems with Ottawa:

iTero

Call iTero support to add lab 1 (800) 577-8767
Please provide support tech with:
COMPANY ID #4323
or
Classic Ottawa (Aurum)

aurumottawatrios@aurumgroup.com to the TRIOS system and we will accept the invite for the connection. 3Shape Communicate

Add Classic Dental Laboratories (Aurum) to your DS Core list of favorite labs.  You can search for us by entering the first three characters of our postal code, “K1H”, or search by account ID “1712522830”.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html. Once Classic Dental Laboratories  (Aurum) has been added you can select us in the Sirona Rx and send the scans. 

Please add this e-mail aurumottawa@aurumgroup.com to send us an invite and we will accept. 

Please follow these instructions to connect us with your Medit Scanner: https://support.medit.com/hc/en-us

Please add this e-mail allenk@aurumgroup.com to send us an invite and we will accept or look up “aurumclassic”. 

Please send the files to this e-mail address: classicottscan@aurumgroup.com

SPOKANE Prescriptions, Checklists and Forms

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CONTACT

 

1320 N. Howard,
Spokane, WA 99201-2412
LOCAL 509-326-5885
TOLL FREE 1 (800) 423-6509

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How to connect your IOSystems with Spokane:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .  

Please follow link and instructions https://support.medit.com/hc/en-us

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

SASKATOON Prescriptions, Checklists and Forms

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440 2 Ave N #102,
Saskatoon, SK S7K 2C3
LOCAL 306-665-8815
TOLL FREE 1-800-665-8815

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How to connect your IOSystems with Saskatoon:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Saskatoon, lab ID 341” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .     

Please follow link and instructions https://support.medit.com/hc/en-us

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

KELOWNA Prescriptions, Checklists and Forms

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CONTACT

 

#10-1710 Ellis Street,
Kelowna, BC, V1Y2B5
LOCAL 250-762-3022
TOLL FREE 1-800-667-4146

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How to connect your IOSystems with Kelowna:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://support.medit.com/hc/en-us

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

MONCTON Prescriptions, Checklists and Forms

PRESCRIPTIONS

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CONTACT

 

380 George Street,
Moncton NB E1C 1X2
LOCAL 506-857-0465
TOLL FREE 1-800-665-4123

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How to connect your IOSystems with Moncton:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://support.medit.com/hc/en-us 

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

CALGARY Prescriptions, Checklists and Forms

PRESCRIPTIONS

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CONTACT

115 17 Avenue SW,
Calgary, AB  T2S 0A1
LOCAL (403) 228-5120
TOLL FREE 1-800-661-1169

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CLIENT PORTAL

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UPS PORTAL

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How to connect your IOSystems with Calgary:

iTero

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:  https://www.dentsplysirona.com/en-ca/discover/discover-by-procedure/digital-workflows-with-primescan.html. Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans.

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://support.medit.com/hc/en-us

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

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