Send a Case

Thank you for your interest in The Aurum Group.

Please select your location, then download all necessary prescription forms and checklists you require.

For any local pickups, please contact your nearest lab.

Calgary Office

115 17 Avenue SW, Calgary, AB  T2S 0A1

Local: 403-228-5120

Toll Free: 1-800-661-1169

Calgary Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Calgary:

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

Charlottetown Office

Suite A, 24 Garfield Street, Charlottetown, PEI, C1A6A5

Local: 902-566-5313

Toll Free: 1-866-253-5313

Charlottetown Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Charlottetown:

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

Kelowna Office

#10-1710 Ellis Street, Kelowna, BC, V1Y2B5

Local: 250-762-3022

Toll Free: 1-800-667-4146

Kelowna Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Kelowna:

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

Las Vegas Office

1401 Hillshire Dr, Suite 120, Las Vegas, NV 89134

Local: 702-254 6406

Toll Free: 1-866-253-5313

Las Vegas Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Las Vegas:

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

Lethbridge Office

1710B – 31 St. North, Lethbridge, AB T1H 5H1

Local: 403-320 0622

Toll Free: 1-844-764-5323

Lethbridge Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Lethbridge:

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

Moncton Office

Hub Dental Laboratory (A member of the Aurum Group of Companies)

380 George Street  Moncton NB E1C 1X2

Local: 506-857-0465

Toll Free: 1-800-665-4123

Moncton Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Moncton:

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

Ogdensburg Office

839 Commerce Park Drive, Ogdensburg, NY 13669

Local: 315-393-6062

Ogdensburg Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Ogdensburg:

Call iTero support to add lab 1 (800) 577-8767
Please provide support tech with:
COMPANY ID #4323
or
Classic Ottawa (Aurum)

aurumottawatrios@aurumgroup.com to the TRIOS system and we will accept the invite for the connection. 3Shape Communicate

Customer can find our lab under the name:
Classic Dental Laboratories (Aurum)

Please add this e-mail classicottscan@aurumgroup.com to send us an invite and we will accept.

Please send the files to this e-mail address.
classicottscan@aurumgroup.com

Ottawa Prescription Forms & Checklists

1175 Cecil Avenue, Ottawa, ON K1H 7Z6

Local: 613-736-1946

Toll Free: 1-800-267-7040

Ottawa Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Ottawa:

Call iTero support to add lab 1 (800) 577-8767
Please provide support tech with:
COMPANY ID #4323
or
Classic Ottawa (Aurum)

classicottscan@aurumgroup.com to the TRIOS system and we will accept the invite for the connection. 3Shape Communicate

Customer can find our lab under the name:
Classic Dental Laboratories (Aurum)

Please add this e-mail classicottscan@aurumgroup.com to send us an invite and we will accept.

Please send the files to this e-mail address. classicottscan@aurumgroup.com

Saskatoon Office

440 2 Ave N #102, Saskatoon, SK S7K 2C3

Local: 306-665-8815

Toll Free: 1-800-665-8815

Saskatoon Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Saskatoon:

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

Spokane Office

1320 N. Howard, Spokane, WA 99201-2412

Local: 509-326-5885

Spokane Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Spokane:

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

Vancouver Office

1375 Boundary Road, Vancouver, BC V5k 4T9

Local: 604-737-2010

Toll Free: 1-800-663-1721

Vancouver Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Vancouver:

Call iTero support to add lab 1 (800) 577-8767
Please provide support tech with:
COMPANY ID #339
or
Aurum Vancouver

zenov@aurumgroup.com to the TRIOS system and we will accept the invite for the connection. 3Shape Communicate

Customer can find our lab under the name:
Aurum Ceramic Calgary, or they can search by postal code using first three digits “T2S”. The link for help on adding this is here:https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html

*For Vancouver cases, the Dr’s office needs to write “Aurum Vancouver” in the Rx comments.

Customer can find our lab under the name:
Aurum Ceramic Calgary, or they can search by postal code using first three digits “T2S”.
*For Vancouver cases, the Dr’s office needs to write “Aurum Vancouver” in the Rx comments.

Search our lab name: Aurum Vancouver, and request a partnership to instantly connect with us and send us a case.

Please send the files to this e-mail address.
zenov@aurumgroup.com

Vernon Office

#201-3002 32nd Avenue, Vernon, BC V1T 2L7

Local: 250-542-5164

Toll Free: 1-800-663-5413

Vernon Prescription Forms & Checklists

Instructions on how to connect your IOSystems with Vernon:

You will need to contact iTero Support and ask them to have “Aurum Group Calgary, lab ID 772” added to your list of labs.

Connect to us on the csdentalconnect.com website by entering our email carestream@aurumgroup.com.  See attached document below for details.

You can connect to our lab through your Trios scanner or the 3Shape Communicate website using our Trios email aurumtrios@aurumgroup.com .  Another option is to provide us with your Trios email and we can send you an invitation to connect.  You would follow the link in the email invite and approve our connection on the 3Shape Communicate site.

Add Aurum Ceramic (Calgary) to your Cerec/Sirona list of favorite labs.  You can search for us by entering the first three characters of our postal code, “T2S”, on the Sirona Connect site or the Sirona Connect portal linked to your scanner.  Here is a link to the Sirona site that may be helpful:   https://www.dentsplysirona.com/en-gb/explore/cerec/sirona-connect/for-practices.html .  Once Aurum Ceramic Calgary has been added you can select us in the Sirona Rx and send the scans. 

Contact your 3M Trudef representative and ask to have Aurum Ceramic – Calgary Lab added to your scanner.  3M Oral Care Technical Support:  1-800-634-2249.  Here is a link that may be helpful:  https://www.3m.com/3M/en_US/dental-us/support/ .   

Please follow link and instructions https://www.ddxdental.com/find-a-lab-or-specialist/

Inviting a Laboratory to be a Partner (Carestream)

Here is a link to CS Connect Online Help:
https://help.csdentalconnect.com/en_US/

Any raw unencrypted scan data (typically .stl, .ply or .dcm files):  send these files with instructions/Rx to aurumtrios@aurumgroup.com  by Secure-Health Exchange https://brightsquid.com/securehealthex/ .  This secure email service is free when you connect with us.  We’ll need the person(s) email who will be handling the communication of these files so that we can send an invite to join the Secure-Health Exchange.  This service is Patient Privacy compliant globally, and can host large files like DICOM, IOS, video, HD photos, etc.

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Send a case

Thank you for your interest in The Aurum Group.

 After submitting your information, select your location, then download any necessary prescription forms and checklists.

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Please select: Are you a NEW or EXISTING customer?